Privacy Policy

1. Introduction

IT-One.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website it-one.io and use our Network Monitor Pro software (collectively, the "Services").

We are an Israeli company and comply with the Israeli Privacy Protection Law, 5741-1981, and its regulations. We also adhere to applicable international data protection standards.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or purchase a license
• Subscribe to our newsletter
• Contact us for support
• Fill out forms on our website

This information may include:

• Full name
• Email address
• Phone number
• Company name
• Billing address
• Payment information (processed securely through our payment provider)

2.2 Automatically Collected Information

When you access our Services, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device information

2.3 License Activation Data

When you activate a software license, we collect:

• License key
• Machine hostname
• Machine identifier
• Activation timestamp
• IP address at time of activation

This information is used solely to prevent unauthorized use and ensure license compliance.

3. How We Use Your Information

We use the information we collect to:

• Process transactions and send related information
• Provide, maintain, and improve our Services
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, hosting)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, or safety of IT-One.io, our users, or others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When personal information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Under Israeli law and applicable data protection regulations, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to certain processing of your information
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Improve our Services
• Provide personalized content

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Israel. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: